Viceroy Santa Monica

“The Viceroy SM is a fantastic unique hotel to stay if you want to be at a beach centric location while in SM. We chose this hotel because it is part of our credit card benefits, and we were glad that even though we arrived late during our check-in, they honored most if not all of the benefits associated with our credit card. The breakfast had great options, fresh, sweet, and plenty of lovely breakfast beverages. The hotel is a quick 1 block walk to the beach and 10 min walk from the SM Pier. The room was nice and clean with a view overlooking an urban part of Santa Monica. The pool area while small, is cute and quiet and had plenty of options to sit. We did have some issues with the daily food and beverage credit in addition to the free breakfast associated w our CC, but management swiftly took care of it and we were grateful for their top-notch customer service. We will be back :) great hotel”

“Room: My wife and I had an ocean view room on the 8th floor. The view was wonderful during the daytime. Although the building has been renovated, its age shows a bit in the HVAC and plumbing systems, and more annoyingly, the door's key card reader (which took several swipes before opening each time). Our bathroom layout was a bit inconvenient since the sink countertop was quite small. A bedside wireless charger was a nice surprise. Service: great overall with a couple small snafus. Restaurant, front desk, and doormen were good. Asking for water bottle delivery to our room was amazingly fast. The small snafus were confusion upon checkin about a spa credit (none exists even for Amex Travel bookings), and slow bellhop luggage delivery. Food: surprisingly good. Highlights would be the seared tuna and avocado toast. Location: walkable to the beach. Very convenient and fast to get an Uber or a e-scooter. No complaints.”

“Great location, every staff member was a delight and very comfy beds. Only thing we would've liked was some more gluten free options at the restaurant during breakfast. I cant speak to the lunch or dinner menu because we ate out. But I would definitely book again. Don't hesitate if your thinking of staying here. It's only a about a 3 minute walk to the beach and 10-15 to the pier.”